Spring Property Holdings Pty Ltd understands that privacy is important to its clients.

Spring Property Holdings Pty Ltd is also subject to the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act) and which govern how private sector organisations handle personal information.

Our Privacy Policy is designed to protect clients’ personal information. The policy below outlines how Spring Property Holdings Pty Ltd collects, stores, uses, protects and manages information provided by clients.

In order for Spring Property Holdings Pty Ltd to assist you in purchasing a property, Spring Property Holdings Pty Ltd will need to obtain personal information.

This Agency will not disclose any personal information, unless:

• It is to be used to assist in the search and negotiation of a property that fits your requirements; or
• It is to be used to market the Agency with your consent; or
• Such information as required by law to be disclosed.
• Personal information means any information that can identify you.

Spring Property Holdings Pty Ltd may obtain personal information in order to provide you with our services or manage our relationship with you.

If you engage Spring Property Holdings Pty Ltd services, we may ask you to provide certain details including, your name and contact information, your birth date, your income and other financial details.

Sometimes, we may need to collect personal information about individuals who are not customers of Spring Property Holdings Pty Ltd (for example, business contact details of a company representative with whom we deal).

We may collect personal information about you from an application form or verbally from a personal consultation if you meet directly with our team.

Spring Property Holdings Pty Ltd takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure.

Spring Property Holdings Pty Ltd policy is to use personal information only for the main business purposes for which it was collected.

The personal information collected from you by Spring Property Holdings Pty Ltd may be used to:

Provide you with our services or with other information you have requested;

Notify you about other Spring Property Holdings Pty Ltd services or promotions from time to time; or manage our relationship with you.

If at any time you no longer wish to be notified about other Spring Property Holdings Pty Ltd services or promotions please let us know.

Our policy is designed to maintain the confidentiality of all personal information held by Spring Property Holdings Pty Ltd and prevent its misuse.

Spring Property Holdings Pty Ltd does not sell, rent or trade personal information to, or with, third parties.

In some circumstances, however, personal information may be disclosed outside Spring Property Holdings Pty Ltd. For example:

• In some circumstances, personal information is disclosed to third parties where this is related to the supply of our services. If Spring Property Holdings Pty Ltd makes disclosures of this kind, you will be advised of these disclosures.

Under the Privacy Act, you have a right to seek access to information which we hold about you, although there are some exceptions to this. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. Spring Property Holdings Pty Ltd policy is to consider any requests for access or correction in a timely way.

To provide you with access to your personal information, Spring Property Holdings Pty Ltd would ordinarily provide you with a print-out of the relevant personal information from our current databases, or with photocopies of records which are held only on current paper files.

If you have any questions about this privacy policy, if you wish to complain about how we have handled personal information about you, or if you wish to access or correct your personal information, please contact Spring Property Holdings Pty Ltd:

Telephone: +61 424 192 309

Email:  hello@springbuyersagency.com.au

Address: PO Box 3297, Wamberal NSW 2260

This privacy policy may change from time to time.